[Resolved]  Flipkart — zenfone max pro m2

Address:411014

Pick up was arranged 4th time yesterday. Pickup guy said imei number not retrieving from your mobile number. I showed him that imei which i got with mobile and it's also mentioned on the mobile box.

But pick boy want on mobile. I said that stupid guy to retrieve the imei you must need to insert sim card in mobile. But he said i used to do this many times from another mobile. He didn't wait while i insert the sim & retrieve the imei number. He went away without picking up my product.

You guys need to give training on customer service. Flipkart has a full bunch of # people who don't have the process and product knowledge just push bucket to next one. I am waiting for a refund from last month.

I am fade up now. Please arrange to pick up on priority and refund my money.
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May 14, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Apr 10, 2019
Updated by Pawan_m
I also have all the call recording with pick guy and Flipkart agents. Also, have the Video with that pickup boy.

Verified Support
Apr 12, 2019
Flipkart Customer Care's response
We will revert on it.
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