| Address: | M-14, Old Dlf Colony, Gurgaon - 122001 (Near SBI Bank , Gurgaon Sector 14) | | Website: | www.floweraura.com |
I have ordered 2 items. Order no. 7358649 Preserved Flower Hues Tabletop. Order no.7354680 Flavorful Rose Adorned cake. Both for gifting purpose on birthday of my husband and mother in law. The items delivered are so different from the website description. I wrote mails, called customer care and Whatsapp msg service, but no resolution. FlowerAura is not giving any resolution. For the tabletop for which I paid 1330, they want to give me 150 cash points. What kind of resolution is this ? I pay for the item and I get a different item. It is a way to cheat customers. I have shared images of the delivered items, but FlowerAura is just quiet. I want full refund. They can take back the item delivered.
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