Fly Mantra — Money not refunded

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have booked flight ticket from Mumbai to Mangalore and paid 1744 after the payment made rec'd email from fly mantra stating you booking was pending you get confirmation when your ticket get booked however from last 1 year completed and it still shows pending and has not received the refund amount. I have called couples of times to their customer care they are not picking up my call. Please advice I can complaint to cyber cell to take action against this company.

Ref no FLY30109915