Fly Mantra — Refund Amount from FLyMantra

kunalmandloi

from Mumbai, Maharashtra

Address:	Indore, Madhya Pradesh, 452001
Website:	flymantra.com

My booking ID is FLY09057980

I have booked a ticket on 9th may from Lucknow to Indore via Delhi. They do not generate the PNR. I Call them Next day for PNR then they told me that the price has been hike and need to pay more amount. I cross check from the Airline Company Site there was no such hike. I requested them to cancel the ticket and ask for Refund. Booking Amount was 11, 862. Its now more then a month they have not refunded me the amount and delaying it by different excuses.

I have spoken to many operators from flymantra for refund.They are saying it will be refunded but now its more than a month No money is refunded.
Everytime I call there is only message from IVR that executives are busy. The customer services is also very poor.

Please help else I need to take help from legal authorities

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Fly Mantra customer support has been notified about the posted complaint.