Fly Mantra — Refund Issue

Address:

Pune, Maharashtra

My name is Kumar Gaurav Singh & i have an account on Flymantra with mail id: [protected]@yahoo.co.in. I tried to book a flight for Delhi from Pune however i failed to do so. After filling all the data, i went for for payment through credit card (Mastercard) where my money got deducted however no ticket was booked & there were no transaction id/reference either. I have written 8 mails to Fly Mantra however there is no response towards it, also i tried calling in the customer support where i was assured that refund will be processed but its 10 past days but nothing has happened on this. Request you to kindly loo into the matter to help me for my refund as earliest.