Fly Mantra — Refund not processed from more than 60 days - booking id fly03117159

Address:	Mumbai City, Maharashtra, 400011
Website:	www.flymantra.com

This is to inform that I have paid Rs. 10, 122/- for my flight tickets from Mumbai to Goa on 03.11.2015, Several times I have asked for refund but nobody is responding to my call nor email and request you to repay my amount or I would take a disaster step legally going on for consumer court. I have been calling last 2 months one is responding to my calls properly they just pick my call ask for the reference number & bang the call on my face don’t even say anything or keep me on hold for more than 10 minutes & disconnect the call. No proper response at all very careless attitudes of the staffs. (Reference number, FLY03117159 passenger name Mr. Anant Ambre / Mrs. Anushree Ambre / Ms. Kashmira Ambre / Ms. Neha Ambre / Mr. Harshal Ambre / Mr. Sumedh Shivsharan) They keep telling me it will done today before 6PM or it will be done by tomorrow but nothing happened till date, I have been talking to Gaurav & also spoken to someone called Arjun. They have taken my e mail ID contact number saying their accounts team will get back to me till date no one has called up. I have been asking them to send me a mail of the bank details as in where they have refunded or what has been done but no one is taking any interest or they are least bothered about the customer’s money. Just because you people did not confirm my ticket we had to rush to the airport & pay extra amount for the tickets. Now my Rs. 10, 122/- is stuck with you people, it’s definitely not a joke to play with people’s money. I NEED MY MONEY TO BE REFUNDED AT ANY COST. OR ELS WILL BE TAKING A LEGAL ACTION AGINST YOUR FLYMANTRA.