Flymantra.com — Air ticket refund amount not given rs 9060/-. | |||
Dear Sir/Madam. I (P.SIVAJI MOHANTY) have booked one flight (4 Passengers) ticket from Chennai to Visakhapatnam on 27/5/15 through flymantra.com Website. FLYMANTRA BOOKING ID : FLY27056426 on this session the amount is deducted (Rs 9060/-) and one statement generated showing "" Your Booking is UNDER PROCESS. You will recieve the E Ticket and SMS within 30 Minutes"" with full details. After consulting the Customer care ( [protected]) they replied that the ticket is not booked in their end due to technical reasons. So Your amount Rs.9060/- will be refunded to your bank within 5 to 6 working days, this transaction is takes place on 28/05/15. But till date my amount is not refund to me. I have spoken to Customer care several times (30 to 40 times) their answer is that we will refund within 2 days. And i have given several mails for refund request but noreply came. Their mail ids are : [protected]@flymantra.com AND [protected]@flymantra.com Website : www.flymantra.com, AND you can also find out the statement generated from their side go to PRINT TICKET ENTER BOOKING ID AS, FLY27056426 AND CELL NO AS [protected] I kindly request you to refund my amount of Rs 9060/-. And furnish penalty and close the website immediately. Thanking you sir, P.SIVAJIMOHANTY [protected] Was this information helpful? | |||
Fly Mantra customer support has been notified about the posted complaint. | |||
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