Fonoholic — FONOHOLIC taken Rs 4000 on a pretext to supply mobile phone | |||||
I applied on FONOHOLIC website (application number; 1208FNH9587) for a mobile phone iphone 5 on EMI on 12th August 2016. I received a call on 13th August 2016 from an employee of FONOHOLIC Mr Pawan (mobile number; [protected]) who asked me to deposit Rs3000 in their company name of Smart Infotech, account number; [protected] with IFSC Code; SBIN0001266, held in Stata Bank of India. I deposited Rs3000 on 16th August 2016 (see attached). After that on the same day Mr Arjun Kumar of the above company called me from a mobile number [protected] to confirm that they have received Rs3000 and I shall receive the phone with in 48 hours. On 22nd August 2016 I received a call from a mobile number [protected] claiming to be from a courier company, who asked me to deposit Rs 1000 before they deliver the mobile phone. So I deposited Rs 1000 in the same account (details as above) on 24th August 2016 (see attached). After depositing Rs1000 I called Fonoholic to confirm on the mobile number [protected] (given to me by the courier). I spoke to Mr Aditya Kapoor who told me that I will receive the phone in 48 hours. when no phone arrived after two days I called Fonoholic several times but they kept telling me I will receive the mobile phone phone soon. Then on 4th September 2016 I was told by Fonoholic employee Mr Aziz Khan that your order is cancelled. please send your account details so that we can pay you back. I sent the email (see attached) confirming my bank details but no money has been paid in my bank account and now they hardly pick up the phone. I beleive Fonoholic has fraudulently taken the money and have no intention of paying me back. please help. Was this information helpful? | |||||
Fonoholic customer support has been notified about the posted complaint. | |||||
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