Fonoholic — FONOHOLIC taken Rs 4000 on a pretext to supply mobile phone

Address:301407
Website:www.fonoholic.com

I applied on FONOHOLIC website (application number; 1208FNH9587) for a mobile phone iphone 5 on EMI on 12th August 2016. I received a call on 13th August 2016 from an employee of FONOHOLIC Mr Pawan (mobile number; [protected]) who asked me to deposit Rs3000 in their company name of Smart Infotech, account number; [protected] with IFSC Code; SBIN0001266, held in Stata Bank of India. I deposited Rs3000 on 16th August 2016 (see attached).
After that on the same day Mr Arjun Kumar of the above company called me from a mobile number [protected] to confirm that they have received Rs3000 and I shall receive the phone with in 48 hours.
On 22nd August 2016 I received a call from a mobile number [protected] claiming to be from a courier company, who asked me to deposit Rs 1000 before they deliver the mobile phone. So I deposited Rs 1000 in the same account (details as above) on 24th August 2016 (see attached). After depositing Rs1000 I called Fonoholic to confirm on the mobile number [protected] (given to me by the courier). I spoke to Mr Aditya Kapoor who told me that I will receive the phone in 48 hours.
when no phone arrived after two days I called Fonoholic several times but they kept telling me I will receive the mobile phone phone soon. Then on 4th September 2016 I was told by Fonoholic employee Mr Aziz Khan that your order is cancelled. please send your account details so that we can pay you back. I sent the email (see attached) confirming my bank details but no money has been paid in my bank account and now they hardly pick up the phone.
I beleive Fonoholic has fraudulently taken the money and have no intention of paying me back. please help.
Was this information helpful?
No (0)
Yes (0)
Fonoholic customer support has been notified about the posted complaint.
Sep 17, 2016
Updated by Dharmeneder
My name is Dharmender Kumar and my mobile number is [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fonoholic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    45
    Pending
    0
    Resolved
    2
    Fonoholic Phone
    +91 78 3593 0953
    Fonoholic Address
    India
    View all Fonoholic contact information