| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 | | Website: | www.fonokart.com |
I've bought a mobile cover from this website which then i found it to be of poor quality and was not the same as it seemed in the pictures. So i returned the item and requested for a refund. I contacted one of their customer service and she actually spoke to me about the return and refund and everything was sorted. I even asked if i should directly come to their office for the return and she was like it will be convenient for me to just courier it. They told me the refund will be done after 24 hours of their possession of the product. It's been 10 days for now since the product has been couriered and i've not received my refund yet. They aren't picking up the calls nor replying to whatsapp message for which they did reply before the return happened. What do these people think of themselves? This is going to be a case. Was this information helpful? | 
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