| Address: | Mumbai City, Maharashtra |
Hi Sir/Madam.My Name Is Sreenath Nair.I Am A Normal Consumer From Mumbai.My Reason For Making This Complaint Is That As an End User Of The Products Of the above said companies i am feeling that i am being cheated & also being extorted of my money by the owners of the retail outlets who is selling the Products of These Beverage Companies like Pepsico, Lehar & Coca-Cola.You can Pick any random retail outlet where the products of these companies are sold & you can find that the owners are Extorting a sum of Additional 2 Rupees More than the MRP price Printed On The Products.For Example If i buy a Bottle of Coca Coca of 200 ML the price of which is 10 Rupees the retailers all around the Mumbai area is charging 12 Rupees From Consumers Like Us.And if we try to reason with them Abt The MRP facts the result would be like sometimes we are being denied the use of the product from that retail outlet or sometimes the owner of the retail outlet abuse us or talk to us in a rude manner & grab the bottle from our hand or we are forced to pay the additional 2 Rupees & if we Fail to do it or object it we are been manhandled on certain occasions.I seriously think that they are fooling the government by making black money like this which is not recorded in any of their transactions.if we ever ask to them why they are charging additional 2 Rupees More than the Mentioned MRP their reply is that they are charging it from us As a Cooling Charge of the Soft Drink.NOW IF I AM NOT MISTAKEN A SOFT DRINK OR A COOL DRINK FALLS UNDER THE CATEGORY OF BEVERAGE WHICH HAS TO BE COOLED FIRST IN A REFRIGERATOR & THEN DISTRIBUTED TO THE END USER.And if i am not wrong the Companies of whom the following products are will be giving a fair profit margin to the retailers from the mentioned MRP which also includes the So called COOLING CHARGES.So why are the retailers extorting more money from End Users than Mentioned On MRP? i don't have any faith in the Police System of our country so there is no way i am going to approach them for the Redressal of my complaint.So if there is anything the Consumer Forum Can do for End User Like Us to stop this unlawful extortion i would be very much Grateful to them.Thanking in Advance. Was this information helpful? | 
pepsi & coke — No control on Price of retail outlets
we are paying 10/- for a 200 ml cool drink in the outlets though the price is 8/- printed on the bottle. there is no control on these prices. these should be controlled. they are taking 2/- extra on each and every bottle.