| Address: Chennai, Tamil Nadu, 600024 |
Dear sir,
Greeting from m/s gautham tours & travels, chennai
This is inform to you that we have purchased a force maxi cab vehicle at mpc force motors, chennai, on 22-aug -2017,
Our vehicle no is tn 11 ab 6544
This month beginning only we did our first service in this month,
On 22/12/2017 we have faced the problem
I. E ac is not working & alternate power supply is not working, due to that vehicle is unable to start, we called service center & 24 helpline no, but we did not get any support, finally our customer cancelled the vehicle trip, and arranged some other vehicle for there trip,
23/12/2017 morning we went to mpc motor service center, ambattur chennai, and they said that ac belt & alternate power supply belt is get loosen so they adjusted that those belt, after that they check the vehicle for trail, and given for delivery, so we come back to our office,
24/12/2017 sunday morning 5.00 am we send our vehicle for 5 days trip, but unfortunately we faced problem in the vehicle i. E two belt has been cut and vehicle brake not worked, staring get locked, we we called service center & 24 helpline no, but we did not get any response, finally our customer cancelled the vehicle,
After that we hired the private mechanic and went to his workshop for service, and fix the belt and run the vehicle.
Still there is a problem in the vehicle,
Request to kindly look into this and solve the vehicle problem and serviced the vehicle in good conditioned,
Being a new vehicle we facing the problem in the vehicle,
We request to service the vehicle and check those all the things,
Thanking you,
Regards,
B. Kamal dasan, chennai
[protected],
[protected]
Force Motors customer support has been notified about the posted complaint.
Dec 27, 2017
Updated by kamal dasan our company name,
Gautham Tours & Travels
Email : [protected]@gmail.com
ph: [protected]
[protected]
Leaking cross.
I have gone to service station but I am not satisfied so halp is.