Force Motors — Force one

Address:

Thiruvananthapuram, Kerala, 695505

We have bought a Force one (KL 19-E-9477) from Radhia Motors, Thrisur in 12th, February 2015. Our address, Dinin E S Das, 591-263, das house, Anchumarankala, Tvm, Kerala-695505. Chaise No: MC1J4AAA5CP000637, engine No:[protected]
Form the very beginning the AC was not giving good performance and we had complained then itself. We had repaired the AC at least twice in Thrisur almost every time had to pay for filling the gas. But as the complaint persisted, the car had to taken to PMH Motors, Calicut and they there they replaced something and it took us almost three weeks to the car back, then the AC was OK for another 3-4 months, whereas of now the AC is still not working. It is very difficult to use the car without AC in Keralá’s climate as you would know. We have never had the feeling of buying a brand new car as the AC was not functioning most of the times in this 20 months o[censored]se. And we had to bring the car for repair which was a real trouble within our busy schedule. We buy cars so that its helps us slow down with our hectic schedules, but here we had to spent a lot of time on the car to repair it. Now we suspect there is some serious problem with the AC in the coil, as informed by one of my friends
From the time we had bought the car we are having problems with the AC, and did not get the performance which we had in our old Indigo Marina ever during these 20 months o[censored]sing this brand new Force One. We are very disappointed with the performance as well as the after sales of service in regard to the AC.
As the car was under warranty when we had put the complaint for the first time and as it persisted throughout we expect you replace all that is necessary for the smooth running of the car and respond positively as early as possible.

Naveen Lobo