Ford — Car documents not received

Address:

Bangalore, Karnataka

This is complain for Ford India Dealer Metro Ford St. marks Raod, Banaglore.
Ref to Invoice no SMRE00086MF dated 28/5/2014, Ford India ( Metro Ford ) - Bangalore .
As per invoice, vehicle is covered up to 4th year extended warranty & 4th year service holiday package.
I am yet to receive 4th year extended warranty document & 4th year service holiday package for Ford classic car.
Repeated follow up done by 1. phone 2. e mail communication 3. personally met at Metro Ford 4. send letter to Ford Director but they are yet top provide documents for 4th year extended warranty document & 4th year service holiday package.

complain ref no for ford India.[protected], 80062028