[Resolved]  Ford — Ford ECosport - Delayed delivery even after more than 100% advance payment

Address:

Kamrup Metropolitan, Assam

Model - Ford Ecosport Titanium Diesel Colour - Mars Red Dealer - HIMATSINGKA FORD, Guwahati Booking date - 5th Sep 2013 Initial Booking Amount - Rs 50, 000/-, receipt no 2911 Promised date of Delivery - Nov 2013 [protected] I had a detailed discussion with the Manager (Mr Rajeev Bhargava) in the above Dealership and was assured that I would be given delivery in Nov 2013. However, that never happened and till today (18th Dec 2103) I was given 4-5 dates to be faulted every time. Later, I was asked to pay 100% so that I get the vehicle quickly. I did and paid Rs 9.5 lacs (incl Registration etc) against the ex-shoroom price of Rs 9.15 lacs. I booked for Mars Red, but now I am told that company stopped producing Red but only White !! So I have to take a white Eco against my original choice As per original delivery schedule, I as a service holder in Pvt sector planned my holiday while my child is also having a holiday to visit my ailing parents and other relatives with the vehicle...!!! Unfortunately I am totally clueless when my vehicle will be delivered. I have also heard from unconfirmed source that there is lot of anomallies like black marketing of the Ecosport is going around and vehicle booked for genuine customers are being delivered to someone with a receiptless payment ranging from 50 K...!! Ford being an American company with such good name, I wonder how they are allowing such fraud and corruption been going on unchecked knowing all this... Is this the way FORD functions in India?? No accountability, no control over their dealership?? Take my word, this will take FORD nowhere and once the initial craze died down for Ecosport, no will look back to FORD... the dwindling sale of Fiesta, Classic and even Figo is actually showing the trend... May I expect a better deal from FORD, atleast a fare treatment to genuine customers like us..