Ford India — AC done but not working

Address:363035

My name tushar kothari (gujarat) and my car number is gj13n1779 and i gave my car to cargo motors (guj) pvt ltd sanand (ahmedabad) on 7/7/16 for a/c repairs and on 9/7/2016 they gave my car back with a/c working satisfactory and with a bill of rs 7, 292.00 dated 9.7.16 vide credit memo number: 96663.

Then i gave car for service to sabarmati ford (surendranagar/wadhwan branch) for service since there was a leakage of diesel. they did service vide bill no; criag0075200 dated 4.10.2016 for rs 4, 940.00 and they say there is no leakage.

Now after few days i. e on 14/10/2016 there was leakage and then i gave car again to sabarmati ford at surendranagar (wadhwan) and they replaced whole diesel pipe and wheel bearing vide bill no; criag0082600 for rs 8, 855.00. dated 21/10/2016

Now after taking car on 21/10/2016 i noticed the a/c not working again then sabramati ford tld me that there is gas leakage in cooling coil and they can change with charges for about rs 8000. but they said cargo ford will do it free since the a/c work is done not more than 6 months so i have warranty, so i went to cargo ford (sanand) and they say there in no warranty and they can change cooling coil for around rs 8000.

Now when a/c work done on 9/7/16 and now not working, i spend over rs 20000 in last 4 months with result zero. when i gave car to sabarmati ford wadhwan (surendranagar) for changing deisel pipe a/c was ok, now both of them cargo motor and sabarmati ford does not repair a/c.
Please let me know what should i do, it seems your service center is looting customers since we are left with no choice.
Will you help me out???
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Ford India customer support has been notified about the posted complaint.
Nov 18, 2016
Updated by tushartdk123
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Tushar Kothari
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