Ford India — Availability of spares and demand of exorbitantly high money for regular repair work | |||||
Dear sir Undersigned went to ford service centre, solapur (Solapur-hyderabad highway – 413006) for periodical maintenance service and finally came out with following defects: 1. Coolant getting emptied due to back pressure on account of overheating of engine. 2. Leakage from crank oil seal 3. V belt worn out Above defects couldn’t be rectified due to unavailability of respective spare part like engine gasket, crank seal and v belt. Initially total estimate for repair charges given to me was rs. 15500/=. However, when contacted 2nd time, service manager quoted rs. 125000/= as total estimate for rectification of stated defects. I wonder how ford india can survive in india if service facilities are so ill equipped and charges are 10 times higher compared to maruti india and others. Hope this feedback will help you to find out why ford india has such a thin presence in india. Regards Anil kumar Mob. No. - [protected] Ford figo detail: Owner - anil kumar Regn. No. - dl 4caf 6163 Model: 9024ebac Purchase dt. –[protected] Was this information helpful? | |||||
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Ford India customer support has been notified about the posted complaint. | |||||
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Sub: Issue raised in the above complaint by me (Owner of stated Ford Figo) has been resolved
Final thanks to Ford India team for patient listening and resolving the issue in a beautiful manner. Sorry for pouring out some harsh words initially coming out of frustration/anger.
I have received my Ford Figo car in perfect shape with all maintenance work done well before time and at a very reasonable cost. With my 28 yrs experience with Cars of different make I am, now, sure that I would have never got similar work done in such a short period at a very affordable and reasonable price from any other service centre.
So, the myth that FORD CAR Maintenance is very expensive, is totally wrong/misplaced. Again, Salute to Ford India Team.
Thanks & Regards
Anil Kumar
DGM-NTPC Solapur
Mobile No- [protected]