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Ford India Complaints & Reviews

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Last updated Feb 15, 2024
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Ford India reviews & complaints page 16

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Address:Mithapur Patna

As i am using ford Ecosport Titanium diesel engine
Which is consuming engine oil and as i visited the service centre they are asking me to pay a sum of 90000 and provided me the estimate of 131000 i have gone through various of search and found this the problm being faced by several owners of the Ford Ecosport and the ford india is replacing engine without any cost then why they are asking a wholesome amount of 131000 for the repairs...
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Ajjumiri
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Gift on car purchase

Address:Vishal ford korba chattisgarh.

I buy a ford aspire tdci 2019 in november and and i win a gift. They will not send me gift after 6 month...
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Rajendra Baglodi
Jun 11, 2021
This thread was updated on Jun 11, 2021
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quality issue related to the fitted tyres on ford figo vehicle

Address:Metro Ford, VST Vistas, Palace Cross, Bangalore-560023, Karnataka
Website:www.india.ford.com

I bought a new ford figo 1.2 trend car bearing registration number ka-04-mr-9751 on[protected] from metro ford show room, bangalore. The tubelesstyres fitted on to this vehicle, including stephney were good year 175/65 r14.in 4 years period (As of now), the vehicle has run only 27, 500 kms.
Now, to my surprise, the car started wobbling during running. Promptly took the vehicle for wheel alignment and i was informed that, two tyres...
+4 photos
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Ajjumiri
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Warranty claim

Address:Korba chattisgarh

Sir my aspire tdci titanium 7 month old and odo 9000 km total run and iwill go to 2nd service to my near service staion and mechanic say your car ingine mount are dammage it will be replace and charge me 8 thousand... Pls change the mount on warrenty period.. I have no idea why they mount are foult car are runing mint condition to service station...
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Siddhartha Sahu
from Kolkata, West Bengal
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Extremely poor quality of service

I received a call from odisha ford on 27 may 2020 for the first free service of my freestyle. I was given ta slot at 10am on 28 may. I called on 28 may morning to confirm before taking my car to the service center. At first, the security didn't permit me to enter through the gate saying according to the list provided to him i didn't have an appointment for servicing. After few minutes of discussion i was finally premier to enter and park...
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Tatak Makcha
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Regarding vehicle history

I have downloaded the ford check app and placed a request to get the full history of ford endeavour vin no majuxxmr2ual70124 by paying a sum of rs 1200.00 through sbi net banking on 28/05/2020. I still haven't received the history of the said vehicle. Please look into it.

Regards
Tatak makcha
[protected]/[protected]...
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Rabindra Mohanta
from Powai, Maharashtra
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ford ecosports tyre

Address:mig-2/213, kalinga vihar, chhend,, 769015

I bought a ford ecosport 1.5 (D) titanium+ mt on feb 2018 bearing regd no - od14n4804, chassis no. Majaxxmrkajy70785, engine no. Jy70785 from your showroom. Since then i have already replaced ten (10) tyres. All the tyres brust in same manner on two spots (I. E. One along the rim line and other just it’s bellow where tyre touches the ground). It happened twice that two tyres brust at a time and i had to spend whole night on highway in the...
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Neewedita Tewari
from Hyderabad, Telangana
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ford figo titanium 2019 model boot lock issue

Address:Bangalore, Karnataka, 560103

From day one of purchase i am having boot lock issue. It doesn't close at once. Also the electric button at the driver seat has to be pressed multiple times to open the boot. Everytime i show it to service the guys grease it and problem is fixed for a week. There seem to be a manufacturing defect in the model. I am extremely dissatisfied, my decision for buying ford was it's quality. This is a make issue for sure.

Please note...
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Address:B 202 SOLITUDE 1 OPP DEEP PARTY PLOT, BEHIND NARAYANWADI ATLADARA, Vadodara, Gujarat, 390012

On 29th feb 2020 i faced a break down in ahmedabad for my car - ford eco sport - gj06ls 7210. I took help of road side assistance and paid rs. 3500.00 upfront.

After immense follow up with the service team in narol centre - they have given me an estimate of rs. 1lac plus - have opened the gear box and made all non sense stories. It is almost 6 months that the rains have stopped and my car was working absolutely fine. Teh narol...
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Address:New Delhi, Delhi

Welcome to reserve bank of india, you are currently in contact with reserve bank of india online international remittance department.
Dear esteemed customer,

This is to official inform you that you have to pay the sum of 22, 000 rupees which stands at the rate in rupees:
Once we receive this payment 22, 000 rupees we will transfer this fund to your account details in india.
This payment has to be paid...
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Naura Adil
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fraud

I have called on trackon courier number fr my parcel details dat man said me to pay 1 rupess nd ill send ur courier fast so he send me a link on whch i have to pay 1 rupees so i have fill the form with 1 rupee nd in password he said me to fill my pin number of googlepay so i mentioned after 15 min from my acount 4000 got debited i asked him how ds happend so he said i have sended da msg late it should be sended in 30 secnds dats y ur amount...
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Rijul Ranjan
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irresponsible staff

Miss jihu raghav staff from adiv ford, sahibabad was not picking up my call and when i went to the service centre to pick my car at that time she was not available in the showroom and was responding to other staff members and was telling them that she is coming in 5 -10 minutes. But she came after an hour of waiting.
Such an irresponsible staff will make your company go down....
+1 photos
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Address:1137 Prestige Tranquility, Off Old Madra, 560049

This is regarding my ford ikon hr 26aw 0597.
- my had taken my car to elite ford when i saw oil leakage from engine. Initially i was being told that there are some oil seals which are leaking and they put some oil seals and charged me. Kept my vehicle for almost one month to get that
- anurag malhotra and other leaders were escalated about he issue but of no use. So many mails where exchanged
- again oil leakage issue...
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Subath Ganth
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body cover not received

I purchased ford ecosport vehicle on nov9th from varrsha ford, gn mills, coimbatore. Paid in whole for vehicle & accessories before nov7th. I didn receive body cover till date. Refund is also not processed. Sales executives not responding properly on that and even the crm & gm sales also not responding after i brought the complaint to their notice....
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Address:S.C. Ford Showroom, New link road, Malad west, Mumbai, 400064

Review in 2 month (Out of which car was parked in your service center for more than 1 monthz)

1. With all engine has rusting (White layer look like vehicle has put in salted water for long time) though flood affected car sold to me hiding facts of vehicle.

2. Alternator of the vehicle stopped working within 24 hrs of delivery because of rusting

3. Tyre burst within 15 days of delivery (When car...
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Ananyamohanty28
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request for follow up service is not

Address:Sobha Dream acres, palm spring, Gate 2, off ORR road, panathur main road, balagere, 560087

I have been fixing a follow up service with ford kudlu gate, bangalore for past 10 days but i have not been provided one. They had fixed an appointment couple of times where i had opted for pick up and drop but no one turned up for the pickup. I would reschedule the appointment and the same would happen again.
And this is after my service which had happened in jan post which i had reported that my car wheel alignment and balance has...
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Address:Jabalpur, Madhya Pradesh, 482001

My name is hridyesh tiwari i have ford figo aspire titanium+ mp 51 ca 1456.
I have complained about front suspension noice but service center somehow ignore that and said that is not a problem. Today i pressurized them to open that and look after as my doubt was right both suspension are not working.
Service center said that we will not cover this issue in warranty.
After that they asked me to pay half amount of total...
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Address:Old No 122, New No 99, Kovilambakkam, 600117

I strongly believe ford is the biggest-ever product line-up in india offers a vehicle to suit the needs of nearly every consumer. Having said that, i have bought used car in dhruvan ford on[protected] they have been labelling used cars as ford assured certified pre-owned cars. After a week i felt gear transmission has not that smooth and have taken the car to sarvesh ford (Pondicherry) which is a nearby service centre from my house. Sarvesh...
+15 photos
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Pradeep Salian Arippade
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no response from helpline during emergency

Address:thudiyaloor, Coimbatore, Tamil Nadu, 641031

Today after completion of office work, i unlocked the tailgate of my ford ecosport car and kept my bag inside and closed the tailgate. My house key and the car key was inside that bag. But instead of getting unlocked, the car again got locked (I think its a faulty system) and i was unable to get inside the car and even i couldn't take the duplicate key which was at my home 10 kms away since my house key was also inside that bag. Actually...
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Shakthi06
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service not provided

Address:560010

Hello team, this is to notify that i had given my car service which was not handled correctly nor in the professional way by the service advisor robin in cauvery ford, inspite of me telling all the problems in the car which wasn’t resolved at the time of delivery ex : (Battery which caused car not to start / light jerrkking in hidling were rpm was fluctuate and while driving imusing noise in fornt while right side which suspected dry set...
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