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Ford India Complaints & Reviews

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Last updated Jun 4, 2024
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Ford India reviews & complaints page 3

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Address: GURUGRAM

I wish to lodge a complaint re :
1. the Hugely inordinate delay - of OVER A MONTH - in getting my following car repaired - apparently due to lack of a spare part = MODUL TRANS CONTROL
2. Lack of Information : the fact that the dealer / workshop - HARPREET FORD, GURGAON is unable to give me any idea of when to expect the car to be repaired - as they do not have the part needed.
3. And the fact that this...
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anuragbhatia
from Mumbai, Maharashtra
Jun 19, 2022
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Car service cheat and fraud

Address: Pahwa ford, Faridabad

Hi team,
I would like to bring in your notice that i sent my ford ecosport car for service today (19th june) in ford centre faridabad, staff was rude, they did not hear me out, sent the car back with incomplete car maintainence, parts are not fixed properly, front bumper is broken, after payment no one is picking the call in the centre nor the advisor AMIT Mishra and not the customer care people....
+3 photos
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Nitesh Kandele
Jun 18, 2022
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Burning oil more than usual

I have diesel ford ecosport 2016 model.
My vehicle is consuming the engine oil more than normal, ( after 1000 km it consume more oil than normal).my cars total run is 77000 kms. sir as i see there are multiple users faced similar issue. last time Ford service center changed my cars turbo due to this but issue still persist, i searched the reason and solution on internet their was so many complaints were their for the same. now as we...
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Tryambak Chakrabarty
Jun 13, 2022
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Service Issue Ford Ecosport

Address: Kolkata

I have purchased Ford ecosport last year March, and then you have shut down your manufacturing, I am getting alart of Exshosted filter over limits but no resolution after miles of driving.. No one resolving my issue, every time your service centres taking time entire day,
I am requesting to take your car and return my money, this is unexpected you sold your car and after two month fa selling shut down your business, No service.. need...
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Ankur Ved Tuli
Jun 10, 2022
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Delay in Repairing Ford Figo HR26EJ7019

Address: Delhi
Website: www.india.ford.com

My car was sent for repairs on 7th May 2022 to Harpreet Ford Service Centre in Gurgaon after an accident. It's been a month and the car is still lying unattended and the repair works have not yet started. I have been following up and chasing with the officials at the Gurgaon Service Centre of Harpreet Ford, but they are dilly dallying and not giving any reasons for the delay.

I assume that the repairs work itself will consume...
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Jivan Kumar Prusty
Jun 1, 2022
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Negligence in service

Address: JAYSHREEFORD,JAMSHEDPUR
Website: [email protected]

Sir today i visit jayshree ford jamshedpur for a regular servicing of my ford fiesta car bearing no-od11d2615 at 10.30am. As before i get call from the showroom 5-7 times for servicing i reach their with out booking from odisha. They received my vehicle and tell after lunch we can serve you bcoz we do first booking vehicle.I agreed.But at 5pm when i came to know that my vehicle still in parking, then i ask for delay .They argue and misbehave...
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Aseiim
from New Delhi, Delhi
Jun 1, 2022
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Engine Lamp Glowing in less than a year and company has no answer.

Address: Harpreet Ford, Moti Nagar

I proudly bought a Ford endeavour in July 2021 (less than a year) and was taking pleasure in driving it and recommending it to many for buying the same when suddenly I started facing an issue of Engine Lamp Glowing somewhere in March 2022. The vehicle was called in for the resolution by Harpreet Ford Moti Nagar, issue resolved and sent back within 24 hours. After about a week's time the issue recurred and then the same procedure was followed....
+3 photos
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pacific83
from Delhi, Delhi
May 28, 2022
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Ecosport Service Issue - Indefinite delay

I gave my car Ecosport Petrol AT (reference ID number is [protected]) at Shree Pawan Ford, Noida service center on 12th May, so already has been 16 days
Everytime, the response i get from the service center is that its pending at ford for something (diagnosis, parts etc), even for something simple like rubbing ( they say will take 2 days )
It has become very frustrating, looking forward for your support on this...
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Vamirtharaj
from Chennai, Tamil Nadu
May 28, 2022
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Clutch plate issue

Address: Chennai Ford Arumbakkam

I bought Ford-Ecosport TitaniumS 2021 model at Feb 18, 2021 from Chennai Ford - Arumbakkam(VIN:MAJAXXMRKAMJ85995)

Initially the pickup and mileage of my vehicle was good, but after doing the catalytic converter recall (Feb 2022), the vehicle has shown poor mileage and pickup.

I also got my second service after the recall in April 2022, but I was informed that everything is looking good

We had a...
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kris78
from Udumalaipettai, Tamil Nadu
May 16, 2022
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Ford ecosport 2021/lagging while running

Address: 3/218 c sungaramadakku pethappampatti post, udumelpet thirupur

Lagging while runing i submit the vehicle to rectify the issue for two times but still it was not solved my authorised service centre was suryabala ford pollachi and coimbatore my vehicle number is TN78 AZ 7005...
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Amith kv
May 15, 2022
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Steering rack

I have brought ford ecosport 2 yrs before now my steering rack has a complaint And it has 3 years warranty and no resolution has been made by ford service centre...
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nikbm03
May 5, 2022
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Ford Ecosport clutch issues

The car broke down in October 2021 due to clutch failure. The car had driven for 5 years and clocked a total of around 30, 000 KM. Even this was too early compared to other car models which run for a lakh km without any issues with the clutch. Anyways we got the entire clutch assembly replaced with a costing in excess of Rs. 21, 000/- and took the delivery of the vehicle. Again in April 2022, right after 6 months the car again had a clutch...
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Deepak07jain
from Nanded City, Maharashtra
Apr 20, 2022
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Dust entry through all the Doors and High Noise of Radiator Fan.

Dear Sir/ Madam,
I own a Ford Figo since JUN'2021.

I previously have used Cars of other Makes such as Maruti-Suzuki, Hyundai.

I also travel in other make Cars owned by Colleagues etc.

I wish to attract your attention to 2 problems with the Ford Cars:
Firstly, Dust n Dirt enters all the 5 doors of the Car which i have not observed in other Make cars.

Secondly, the Radiator...
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Address: Bhavna Ford workshop Turbhe Plot D-58 TTC industrial Area

My car (MH43BK8156) was banged by a reckless driver and had suffered damage. For repairs under insurance claim the car was taken to the Bhavna ford garage in Turbhe Navi Mumbai on 5th April 2022. The dickey was dented and the spare wheel cover was damaged completely.I was told that the dent would be repaired and the area repainted. Also the wheel cover would be changed.Total billed repair charges were 26282/- of which 14369/- were covered...
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Address: Bhavna Ford, Plot D-58, TTC Industrial Estate Navi Mumbai

My car was banged by a reckless driver and had suffered damage. For repairs under insurance claim the car was taken to the ford garage in Turbhe Navi Mumbai on 5th April 2022. The fuel tank was full as indicated on the display and also recorded by the person who took the inventory.
During delivery of vehicle on 13th April, I found the fuel tank to be half empty.
The workshop personnel had pilfered petrol from the vehicle.br...
+2 photos
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A
Avneesh Tyagi
from Agra, Uttar Pradesh
Apr 12, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Product Change nahi Karne ke sambandh me

Address: Maruti Sahil Dwarika Sector 14 behind Vegas Mall Shaheed Bhagat Singh apartmens no128 south west delhi, Delhi India 110075

Mere Dvara Pawerful 4 in 1 car vacume cleaner ka order 31.03.22.ko diya gaya tha order no SANS 20503 HAI. JO MUJHE 04.04.22 KO BLUE DART Awb#[protected] prapt hua .oppen karne par maloom hua ki humne jis vacume cleaner ka order diya tha usme doosra product tha.mere Dvara Kai bar mail v phone se sampark kiya but koi solution nhi hua. Mujhe vahi product chahiye jiska mene order Kiya tha ya rs 1199 vapas chahie...
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Murugesh Esakkimuthu
Apr 8, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
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Service Issue from Suryabala ford kalapatti

Address: Kaalapatti

Dear Sir/Madam

This is a painful mail from a loyal ford customer..

I have regularly serviced my Ecosport TN37CH6447 at our ford service centre since 2014 ... This time I had a painful bitter experience from Kaalapatti Surya Bala ford.

Have given my vehicle for Engine pickup problem along with regular service on 16.03.22. (Have clearly mentioned my complaint - Engine Jerk, RPM auto raise, and no...
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Amanc021
Apr 5, 2022
Jun 25, 2022
This thread was updated on Jun 25, 2022
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Exhaust filter overload issue after every 200 kms of drive

I have bought Ford Ecosport 2021 Titanium Diesel in Febuary 2021. The car is showing exhaust filter overloaded message after every 200 kms of drive. I have taken my car to dealership 4 times and everytime the remove it manually and it comes back after only 4-5 days.

This issue started around 3 months back. They recalled my car back to workshop to change some part and told me that it was instructed by the company. Since change...
+3 photos
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manoj galaxy
Mar 24, 2022
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My accidental car repairing

Address: C588 Deendayalpuri nand gram ghaziabad.

Car name- Ford aspire titanium 1.5
Car owner name - vinod tiwari
Car number - UP 14 EL 2695
Accident date- 4feb2022
Car is drop service center Shubham Ford gorakhpur 5feb2022

2months car in service center but not a completed repairing .

Till date only date on date is being given to me by service center people also customer care people are not helping me, no man is talking well.br...
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Santhi kiran Gandepalli
Mar 21, 2022
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Regarding engine jerk

Address: Kondapur, Hyderabad

HELLO,
This is to bring to your kind concern that iam G Santhi kiran and i am a resident of Chandanagar, Hyderabad. In the year 2021, March 18th i purchased Ford Ecosport Titanium Diesel, after completing 10, 478 kms i was informed regarding engine jerk problem on 05/07/2021 but the problem was not addressed during 2nd general service at Kondapur branch.
On 24/11/2021 @ 16, 815 kms Again complained about engine jerk to ford...
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