Ford India Complaints & Reviews

I have been observing from past 3 services with Metro Ford Service centre located in Lingrajpuram, Bangalore. The vehicle service they do is very very poor. Every time they will break some or the other thing in my car and they will not inform me. Later when I go back to them about this they will later cut an apology which is absolutely cunning behavior. After every service I get a feedback call where i have rated poor quality but there is...

Ford fiesta up 14 br 6135, my bill is over 50000 rupee, unable to satisfy me, forcing me to take a vehical with some annoying noise is coming on the rear part of my car, as the staff and even managers are saying this noise is normal in ford cars, as u have run ur car 60, 000, thise noise is common in ford cars, we cant do anything about this, and they also forced me to take a vehical with that noise, as we tried it the same for another ford...

I have purchased a ford eco sport in the month of July on 13th July 2016.I have hot the engine replaced the service engine and Turbocharger at kilometers 4300. Now again at the kilometer 9500 My Car is again giving High Smoke. I went to dealership gautam budh ford. The dealer told me that they will diagnose and tell me later.Now they told me that it is having the same issue of issue of engine that was earlier there.
I am fed up with...

My car has problem with ac.
- air noise was coming. I had showed this problem to ford service center in nasik city i. E. Moharir ford.
They repaired my car ac for 6 times and after every repair problem comes.
I had escalated problem to ford india then also problem was same.
I am fade up with this.
Now there are various problems in my car.
- sound is coming from dashborad when i operate ac br...

Dear sir,
I am Dr Atul Kumar I have a ford figo titanium model 2013, UP14BZ 4460,
Unfortunately I accident my car n submitted to repair at Noida Ford, H18, sect.63, at date 21/10/16 company supervisor Mr Sonu commit me to return my car till 15/11/2016 but till today they are making only hollow excuse I followed from 15 days, now I am totally confused
From first day when I submitted my car to work shop asking for estimated...

Mount failure under extended warranty but no replacement.
As per ford service eng. there is a mount failure, so there is vibration in car,
But they said this part is not under warenty.I have paid thousands of rupees to take extended warranty but now there is no replacement.
I will we very hap if ford take some step in favour.
Have a look on detail(attachment ) given by fraud service eng .

Car...

Dear ford Team,

As per telephonic conversation we had today, I was told that clutch has abnormal worn out at some place. (Not at all places) and this is not general wear and tear case, where clutch is worn out.
At 23500 km when I have complaint regarding hardening clutch paddle, Harpreet ford okhala people have replaced complete clutch assembling including flywheel, clutch and pressure plate. No abnormal sound was...

My name tushar kothari (gujarat) and my car number is gj13n1779 and i gave my car to cargo motors (guj) pvt ltd sanand (ahmedabad) on 7/7/16 for a/c repairs and on 9/7/2016 they gave my car back with a/c working satisfactory and with a bill of rs 7, 292.00 dated 9.7.16 vide credit memo number: 96663.

Then i gave car for service to sabarmati ford (surendranagar/wadhwan branch) for service since there was a leakage of diesel....

-As per Ford advertisement information on website and all other means, for disesel1.5 car as per ARAI mileage is- 25.83km/l.

-The sales consultant at lathangi ford told us:
City:16-18km/l
Highway-22km/l
-Expert driver at lathangi ford has done the mileage test on the best road of Bangalore -NICE ROAD, and when he tested there was no traffic and it was a hassle free means he didnt change the gears frequently...

I have purchased recently brand ford aspire. We are 200 percentage satisfied with car but the problem was the manager from thanjavur & thiruvarur branch was not keeping the promise. Always they have given us fake promise. When we purchased the car date till we are not received our rc book and registration number.
Every time we have postponed our trip.

We are giving good feedback to other except the customer service....

I have given my ford figo for servicing and clutch replacement on 12th november, 2016 in the morning and advisor attached to me is rahul. I had been given to understand that maximum by wednesday i. E. 16th november, 2016 my car shall be ready which is used by my family. Today to my surprise rahul is on leave for which he has not bothered to keep me informed and no one else has called me to let me know any status on my car. This is highly...

I purchase a eco sport (Diesel) vehicle from ford india through m/s riddhi ford delhi at the time of newly launch in 2013. I was happy to buy a quality product from ford india (Being a engineer i know ford quality standard are very high). I also give good feed back of this product to every one who take feedback from me. I also take extended warranty of this product. First problem come when i go to riddhi ford for service of 40000 km/one year....

We took the delivery of our ECOSPORT ecoboost on the 2nd Aug 2016. None of them is bothered to call / check for feedback after the vehicle was delivered as it clearly shows that selling of the vehicle is your only motive - Way far question is "after sales service relationship".
Till date no reminder sms or call on service of the vehicle - purely nothing - I seriously don't understand that why you charge for road side assistance and...

Hi i purchased Ford Aspire from Ford Tanish in Gurgaon.When the car was new used to receive calls from the service center for confirmation of the drive but its only 9 months now and the time for the second servicing but inspite of making them remind again and again getting no proper response from Tanish service center.i am literally regretting after buying Ford.

Samantak Mukherji...

Dear Sir,
My Ford Endeavour 3.2L Titanium 4X4 diesel car, all services have been done at your authorized sales & service dealer. Now it’s a point of dissatisfaction due to problem occurs repeatedly. I have purchase this car 6 months ago, although I am entitled for the free service yet I have to pay sum amount everytime to the service center which is not acceptable. The other cars that I own when they are service by the respective...

Dear concern,

This is to inform that your kaikan chetla kolkata ford service centre is one of the worst service centre where neither quality is guaranted nor services at the time of submitting the car people at service centre committing lots of thing but neither doing the same only making bills its like everything is free of cost in market our hard earned money is generating from trees i will definitely escalate this to entire...

I bought a ford figo titanium today (28 Oct 2016) and immediately after taking the car away from the showroom, I noticed the engine malfunction light lit up. I called the Tanish ford showroom (sector-49, Gurgaon) sales guys who sold the car to me to inform of the same. They told me that it was not a problem and I should go home and then talk to them. I was then told that they would check what they can do. Now I feel cheated as Tanish ford...

Took my car for servicing & parked it in front of the reception desk inside workshop compound. When service advisor came (After 40 mins wait!?) to take inventory of the car, the car was found parked about half a km away on the road, exposed to vandalism/security/towing related issues. Who takes responsibility of pilferage/damage/scratches/dents etc.?...

With reference to complaint number:[protected]
Soon after my car was serviced at your V Go Ford Service station 2 weeks ago, the clutch started giving me trouble. On returning to the service station, I was told the clutch needs to be changed and is not under warranty as its wear and tear. However, at my last service I was told that there was a problem with the clutch and that they were doing adjustments.

The Key Concerns...

This is sannidhya bhatnagar from hisar (Haryana). I have booked ford aspire titanium model with smoke grey colour on 17th oct 2016. At tara ford, hisar. They have promised me to avail the car in 7 days. At their words i have submitted the token money of rs 25000/- and booked the car. But now it is 8 days have passed but they are saying we dont know about the status of the car. Even they have signed a paper on which it is written that they...