Ford India — Bad service for my Car

Address:Bangalore, karnataka

I had given my car for annual serive to PPS form Yelhanka on 7th jan. Initially they told me that they will give the car the same day which i had wanted. They ended by giving me on next day evening. It was a pickup and drop. when i got the car back it was ok as i just drove around and found that it was ok. I had pointed out then itself that no outside cleaning was one, it was stil dirty.

Since the car usage is very limited I actually found this issue after few days when i took it for a longer drive. There was no water in the screen cleaning liquid, then i tied to open the bonnet which i could not as the small strip of plastic which we have to pull to open the bonnet was broken and so i could not open the bonnet. '
When the next day one guy came of inspection (Gopi) he told me that he will replace that and somehow opened the bonnet. That is when i came to know that there is no water in visor cleaning tank. he took snaps of that and left. when i tried to fill water there the complete water come out from the other side. Don't know what has happened. When i called up the supervisor he is not responding. When i called Gopi he said someone will call me, this has alson ot happened.
This is from PPS ford Yelhanka, Bangalore.
Spoke to Kushant - supervisor.
Gopi - mechanic
Need some help to resolve this issue as Ihave already paid Rs7500
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Thanks, will await the response from Ford india.

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