Ford India — Battery replacement Ford Endeavor, TN09 CM 4392

Address:Poonamallee service centre, Chennai, India

I sent my car for servicing to Ford Poonamally Service centre on 18/02/2020. They checked battery and recommended replacement (Just about two years of life). The battery was changed (supposedly), and the car was door delivered. There was no document like warrantee card etc., to prove that the battery was actually changed and the old battery was not sent back with the car. Other minor replced parts were in the car.

Please check if there is a scam out there to recommend premature replacement of battery so that the removed battery could be cashed in.
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Sorry the date was 18/02/2021, not 2020
Do you set dead lines to resolve complaints or this is an eye wash exercise where you expect the customer to get tired and sign off?
This is a non committal reply. Who is customer support? Where do I find him.

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