| Address: | Chennai Ford Service Center - Ambattur |
Dears,
I leave my Ford Ecosport vehicle (TN18 T0298) General Service in Chennai Ford Service Center - Ambattur Yesterday (19-Mar). I said no complaints and only to do general service.
Generally, they use to call in 1hr and tell about the service plan & observations and intimate the approx cost and proceed.
But, yesterday they called at 4:30 pm and told that they did Service for 70000kms and changed engine oil etc. Also, they told that they observed the Rear suspension coil top Bush slight worn but not serious. Advised to change later and would cost around 7000 but not required now.
I said OK and took deliver the vehicle.
On the way to home, I feel some difference in riding. Even for a small pit or bump, the backside body of the vehicle shaking and wobbling. After riding for 2.5kms and reach my home, I felt more wobbling and shaking in my apartment speed breaker. I didn't have this problem any time before even when I drop for Service today morning. It is like back wheels mounted without bolts.
I have huge doubt on their activities as follows..
1. They checked something in the rear suspension and not fit properly again.
2. To get replace of those parts something they did purposely not to get noticed. But not done properly and become easily noticeable.
3. They replaced my car suspension good parts to some others and put some defective in my car for their business or scam.
I am sure that Either one of the above happened.
I will take the Vehicle today to the Service Center morning by 10 am to show the issue.
Singaravelan MK
[protected] Was this information helpful? | 
Post your Comment