Ford India — Booked FORD Ecosport Petrol Automatic

I booked FORD Ecosport Titanium Automatic petrol on 28.12.2020. FORD have stopped this variant from 4th of January 2021. now the dealer and Ford representative who talked to me asked me to take Titanium+ Ecosport Automatic Petrol. So I wanted to know what do they offer for the people who booked Titanium AT petrol? if the variant have stopped, is not that FORD responsibility to offer an offer to help us buy the next variant for those who already booked?

FORD dealer says FORD should decide on that and Ford representative says that it is marketing strategy to get bookings and last minute stop the variant and make the customer go for another variant.

Could you please help me on that.
Was this information helpful?
No (0)
Yes (0)
Ford India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ford India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1694
    Pending
    0
    Resolved
    398
    Ford India Phone
    +91 44 2455 1500 (Corp. Office South)
    +91 22 6702 4300 (Corp. Office West)
    +91 33 6454 0374 (Corp. Office East)
    Ford India Address
    S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
    View all Ford India contact information