Ford India — Car dent while serving

I have left the Ford endeavour suv for servings in the mody Ford service station nagole Hyderabad. While I'm taking back my endy saw dent on co-driver rear door. I asked the concerned person firstly he rejected the issue. Afterwards they accepted to change the door or repair it whichever is correct and requested me to don't complaint against them. still I'm in waiting for their response. Till I didn't get any response from mody Ford service station nagole Hyderabad from[protected].
Please consider this and take action against mody Ford service station nagole Hyderabad.
Thank you.