Ford India — Car Theft

Address:

Ghaziabad, Uttar Pradesh

I brought a Ford Figo car last year in Dec'12. When I bought the car the Sale Advisor highlighted me a lot of features specially emphasizing on the Security Feature of Figo i.e. Engine Immobilizer. But sorry to say that my car was stolen on 17th Sept'13 during the day time around 4-5 PM while both the keys lying with me. Some Thief (SMARTER than Ford Figo Security Features) has drive my car (Stole the car) with some local duplicate key. Now I want to ask a question how come a MNC like FORD has such a pathetic security features that some roadside thief can break the security devices of 6.00 Lac car????? Also, how come anyone can copy the key when both the keys are with me. The chip key is with me & I didn't handover to anyone (except when I give the car for servicing to Noida Ford Service Station). The second key is safely kept at my place at remote location. Are FORD Car locks so common that the keys can be made so easily without the original keys???? I have got a huge loss of 6.02 lacs. just because I trust on Ford Security features. I have mailed to Ford customer care but no reply... Then I mailed to their MD then they people reply back but that was unsatisfactory. I want you people to help me out so that I can recover my loss - Mentally & Financially.