Ford India — cheating by ford india, poor design and faulty car delivered

Address:

Yelahanka, 560064

I purchase figo aspire titanium diesel from metro ford-bangalore.
From day one, i have complaint of hard clutch. Within month i visited metro ford first service centre (St. Marks road) about hard clutch problem. Service adviser told its master-slave cylinder clutch unlike cable clutch and will become softer on use.
Again compaint raised at 1st service in 2 months done at (Yeshwantpur) for hard clutch. Some fine tuning done and told will be normal after use.
Since then the hard clutch problem is informed to metro ford several times apart from 2nd and 3rd service i. E.20 k service.
No solution,
Now another major issue of loud noise while braking at rough road has come before 2nd service of 10000 km run. I have escaped from accidents about to happen due to distraction by noise and brake working ineffectively.
I went to metro yeshwantpur and they told its normal.
Again at 20000km service also they told normal.
Even on several exclusive visits and burning full day and fuel, these two problems are unresolved.
In my last visit on request from showroom on 9th march2019, metro-hassergatta has replaced clutch retainer spring and did some juglery on temporary basis. Also i was told that braking noise is abs issue and common for all ford.
Its highly dissappointing. I am cheated by ford india for selling poor designed and faulty vehicle.
I want my money back.

Sachin
Bangalore
Ph :[protected]