Ford India — Complaining about dealer service

Address:Tirunelveli, Tamil Nadu, 627002

One of the service center in tamilnadu called ashaya ford service center which is in tirunelveli where i went for recent service. Bodyshop guy called Baskar he estimated some amount then when i came for paying back the amount he has put 2 conditions. 1. Whole direct bill payment to ashaya service 2. 50% of bill only can pay but remaining need to pay in his hand(as a bribe). Wanted to understand complete corrupted structure.. I paid to him. I thought he will.ask me to pay out of premise but beauty was he got money frome me inside reception area where CCTV attached. Overall working people in Akshaya only bothering about security folks who are standing outside. Very very worst dealership for prestigious ford. I know ford won't bother about customers than dealer
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what action has been taken...? do you enjoy this kind of environment on your show rooms and service centers

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