Ford India — Complaint about Ford Ecosport

Address:

400067

I have a Ford Ecosport 1.5l Petrol Titanium MT Vin no: MAJAXXMRKAEM11171 license no: MH 02 DN 7283. I purchased it in August’ 14 and got delivery on 1st September, 14. Since the very first day I had battery issues. I had to jump start it from the very first day. Over the years, I need to jump start my car every time I don’t use it for 5 days or more. I had also given my car to the Goregaon Service Centre, Mumbai on numerous occasions for this issue. But even after that this problem repeatedly occurs. I also talked with Manager Shreya Kamat and various advisors at the service centre a number of times and after each repair they assured me the problem wont occurr again. It now appears they have no clue on what the problem is. In recent weeks, I need to jump start my car on every use. Also my car has only run 7500kms. I talked about this with other Ecosport owners and it seems this problem is isolated to only my car. This has been an appalling nightmare for me as whenever I need to go out somewhere the car doesn’t start and I need to call a mechanic to jump start. I am tired of the same problem again and again. Not to mention I have I spent more than Rs.15000 for this. If this is what Ford gives you then I guess they don't deserve an international name in the market.