Ford India — Defective Tyre

Website:

www.india.ford.com

Dear Sir,
This is to inform you that i have purchased a " Ford Figo Aspire" from your reputed dealer "Chakrapani Motors pvt. ltd, Jorhat,
Assam- 785006 on 19.12.2016.
I regret to inform you that the vehicle after running 7000 kms a bubble has been noticed in one of the front tyre (MRF) as reflected in the attached photograph and immediately it was informed to the dealer. After about 45 days dealer have informed the procedure and accordingly I have lodged a complaint to the concerned MRF dealer. Mobile messages given by the MRF dealer are as follows:
Quote:
"Confirmed registering your 175/65R14 82T ZV2K-R TL under No.[protected] Sl. No.3516). For Details contact [protected].
27.06.2017- 06:41 PM.

"Dear customer, we regret inability to accept No.[protected]Sl.No.3519) as claim as no manufacturing found". -27.06.2017-07:29 PM.

Unquote:

Hence it is requested to take the matter with MRF and replace the Tyre with new Tyre. Necessary Photos are being attached for your kind perusal.

An early reply is solicited.

Thanking you.
Yours faithfully,

(M.N.Borah)
Mb.No.[protected]
Veh. No.AS-03/T-4337