Ford India — defective vehicle I received

Address:Pune, Maharashtra, 411037

I hv bought ford endeavour on mh12qm4770 on 20/06/2018 from dhone motors pvt ltd hadapsar. Very next day i found 2 problems in car that in night front glass visibility is not there and vehicle is imbalanced, can't drive straight then took to workshop n found that some major problem is there and 5 hours they were doing wheel alignment and cleanned the mirror n gave me back.
Next day i gone to mumbai and it was heavy rain and found that water is coming in car like anything video is attached for your reference. And vehicle is again imbalanced and mirror work is also not done.
I have bought this vehicle because i have trust on ford and this incidence made me really disappointed. I need my vehicle to be replaced. Waiting for your result because going to spread all this thing in market if i will not get any positive feedback. Now my vehicle is in your service station and they said they will open the vehicle n repair but you only let me know is this right that new brand vehicle should get open.. So waiting for revert.
Vehicle owner. Pritesh babel
Chassis no... Majaxxmrwajy78759
Vehicle no... Mh12qm4770

Pritesh babel
[protected]
Was this information helpful?
No (0)
Yes (0)
Ford India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ford India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1694
    Pending
    0
    Resolved
    398
    Ford India Phone
    +91 44 2455 1500 (Corp. Office South)
    +91 22 6702 4300 (Corp. Office West)
    +91 33 6454 0374 (Corp. Office East)
    Ford India Address
    S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
    View all Ford India contact information