Ford India — Delhi Ford and Ford customer care india

Address:	Okhla delhi ford service center
Website:	Ford

Hi my name is Justine and I have a ford Figo my complain number is [protected]. So basically my car has an accident and I had to send my car for repair to delhi ford on December and they told me that I will get my care after 5 days and they delivered it but once I got my car the back light was fused which was a new light that they fixed and the back light was also shaking and the car was not completed properly. So I complained to delhi ford and they took my car back and again did the necessary. Once I got my car back I realized that even the paint work was not properly finished so again I called them and gave my car. Then they told me that the rubbing needs to be done again after that they send the car back to me and again it was unfinished the back was not polished and it was ruf surface so then again I had to take my car back and once my car came back after few days I found my car paint becoming black patch all around where ever the work was done. So I complained to delhi ford for it and again when my car came back it still had unfinished work and now the pant is becoming liter and getting patches again where ever the work was done. So I finally completed to the ford customer care and I requested them that give me some other services center instead of delhi ford. So Mr, Zakir told me to take it to harpeet Ford for Inspection and I did. They told me to wait for approval and I waited after few days they are calling me and telling me to take it back to delhi ford for repair. Why would I trust delhi ford for my repair again. The delhi ford service center is not good at all and even the ford customer care is not helpful at all. It's been a waste of my time to complain. It's sad to see ford beeing such a good company cars to be handled so poorly.