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Ford India — Ecosport

I have Purchased Ford ecosport Titanium in February 2021 from PPS Ford Pune,
At the first service which was after completing 2500 km, i complained about sudden loss of engine power as the rpm suddenly drops down and the vehicle in motion loses its constant speed and the vehicle gets jerk and suddenly stops .
After the test ride with the adviser he suspected the accelerator sensor are not functioning to it's best and told that they would do the necessary settings . Sill the problem exist and after completing 3400 km of total usage the malfunctioning indicator gets activated and at point my car gets jerk and stops in the middle of the road . I reported the problem again to the service adviser and I was told to leave my vehicle for inspection. In the evening I got call from the adviser that the problem is resolved and I can take my car from the service station. Upon asking my me about the problem the told me it's due to the filter in the exhaust which they claim the have cleaned it .
I am totally unsatisfied with the performance of the car as the problem is not resolved yet
Requesting you to seriously look in to this matter and resolve the issue asap
Prashant S Barve
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