Ford India — ecosport clutch plates + engine issue

Address:New Delhi, Delhi, 110025

I am using ecosport since last 4 years, and had a lot of issues with it.

Firstly, the engine of this car got break down in juts 2 years of purchase and i had to replace it with new engine, though it all done under the company's warranty scheme, still having engine replacement in a new car left you hopeless completely.

Then i had to change its gear box, not sure the reasons shared by the service advisors.

Then i had to change its clutch plates section completely, i was quite surprised again that even after just 35000 kms run, clutch completely broke down. Service advisors were saying that this was due to drive car while pressing clutch, as i do not know how to drive a car (Considering the fact i am having another car (Hyundai i10) which already run approx. 55000 kms and never faced any engine/clutch related issue even a single time).

And now, just after 8 months of replacing clutch, i had to change it again, what's going on with clutch plates of ecosport, service advisors again saying that this was due to drive car while pressing clutch (Completely not buyable comment). And this time of cost of clutch plates also increase from inr 13000 to inr 27000

I always take care my car, and got done all the services from the authorized service stations only, drive car very carefully, and actually enjoy ecosport driving. But after having these issues and after comparing it with some other cars, i am observing that this model of ecosport or particulary this piece of ecosport is having some technical defect, and due to that technical defect i had to gone through again and again these issues.

I did not want to raise any concern on ecosport, but that's the exceptional case where so much of issues and that too in a very short span of time, not sure what could be the probable resolution from the company's side, but just want to highlight the problem in front of ford india authorized persons.

Name - mohmad irfan
Contact number - +91 [protected]
Email - [protected]@gmail.com
Car owning - ford ecosport
Car reg number - up15 bn 6164
Model - ecosport - titanium 1.5 tcdi
Purchasing year - sep 2014
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