I have purchased Ford ecosport, after running of 85000 kms I observed engine oil sensor on dash board is blinking so have taken vehicle immediately to dealers service station, to my surprise they told that there is no oil in engine, it is completely dry. As I am doing regular servicing as per schedule with dealer service station only how come all of sudden engine oil got vanished, As advised I did complete vehicle service & fill engine oil again. After running another[protected] kms again sensor start blinking due to low level of engine oil, when checked at servicer station they confirm that there is no oil in engine & it is dry.
TO find out the reason now service station is asking to dis-mantle the engine which will cost me around INR 1 lacs, I don;t understand how come just with-in 85000 kms running we need to dis-mantle the FORD engine, so I asked the probable reasons of failure but dealership is saying they can confirm only after engine dis-mantling which is costly afair. I have raised complaint to ford service but they are also supporting to dealer & asking my approval for engine dismantle. I strongly feel this is internal material quality issue which cause this failure as there is no external impact / mark on vehicle which is lso confirm by dealership person to company. I request FORD to look into & support me to restore my vehicle at earliest. Was this information helpful? |
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