Ford India — engine caught fire and exploded

Address:

Lucknow, Uttar Pradesh, 226012

This complaint is very very alarming and requires immediate and positive response friom ford india. Yesterday, while driving the car we noticed flames rising from the bonnet and before we could understand anything within seconds the entire engine caught fire and burnt completely. The whole car would have burnt to ashes if the fire brigade did not came into action within time. This incident was unprecedented, disastrous, and life threatening.
Our car is ford fiestaiesta classic, 4 yrs old, and 62000 km driven.
We want a satisfying explanation from ford.