[Resolved] Ford India — engine oil decrease
Jamshedpur, East Singhbhum District, Jharkhand, India
Tataiyabhussaink on Jul 25, 2018
Sir, [jh05az9554] i bought this vehicle as per your kind support, the dealer has phone me but it is very surprising to know their version about changing /modify my engine which consumes more than what it actually requires after long pursuing behind them, today they said i have to bear 40% of cost? I mean to ask you is it a policy of ford india, while a costumer bought this vehicle how could he know it has defective engine, when it detected why 40% of cost shall be bear by the innocent customer?, you may inquire about it. I had come to know that several this kind of engine has been replaced by ford india through their dealer, then why different yard stick has using in my case.
Complaint marked as Resolved Aug 26, 2018
[Jul 25, 2018] Ford India customer support has been notified about the posted complaint.
Verified SupportFord India Customer Care's response, Jul 26, 2018
Please provide Customer Number and VIN number to enable us to look into the concern. Regards, Ford CRC team
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