Ford India — Extra charges and failing to refund

Address:

Coimbatore, Tamil Nadu, 641007

Dear sir,
I had given my commercial vehicle registration number tn54m5017 for accidental claim at rajashree ford coimbatore.
Before carrying out the work they demanded me to make a advance payment of rs 3500 which i made as per their request.
On completion of the work the total bill amount was rs 11631 for which my insurance company has settled of rs 9798.
The rajashree ford coimbatore has to return me back of rs.1667 which they are refusing to pay back.
On repeated phone calls and visits to the service centre my body shop service advisor mr. Prabhu and agm mr senthil. They are just dragging the time and failing to take any action on it for which i am very much disappointed.

I kindly request you to take a necessary action in this regard and settle my refund of rs 1667 which they have collected extra from me.

Thanks & regards
M. Khaleel ahamed
91 [protected].