Ford India — Faceing starting issue

Key is not decteching and i have purchased in 2019 and car has been runned 15000 km and i want each and every thing to be check and company will claim me each and every thing
and major issue is that i have purched from adiv ford vashali and they are saying that u have to go gaziabad adiv ford service center . this is my second time im visted their and they not able to satisfie the coustomer and who will give the fuel expense and towing also

and i need the reply as soon as possible .