Ford India — faulty disk and brake pad

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I purchased new ford ecosport and since i bought within a week a sound in brake will come i visited noida ford 63 dealer and asked to check but they told its new car so after aine time 1000 km it will set.. After 3 service with same dealer each time i raised the issue but everytime they ignored and just rub the disk and brake pad and give back to me.. Sound will atop for 10-15 days and its start again.. Now this time when i asked them strictly to resolve it dealer of noida sector 63 asked me that disk and brake pad need to change and i give me 10k estimate.
Dealer know this brakes was damaged since beginning due to manufacturing defects but he pass time so that now he make excuses of wear and tear part and can make money.
This is wrong practice by noida dealer and highly disappointed from such a brand.. I raised the same issue with ford india too but they are also seems to be not interested is customer issues whe focus is on just selling the car without caring wrong practices followed by its dealers.
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Ford India customer support has been notified about the posted complaint.
Dec 31, 2018
Updated by kapilgarg5622
My car no is UP16 BK 5287..purchased from noida 63 dealer..please check my car history it will show you how many times i raised the issue to dealer
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