Ford India — figo engine failure of fuel piston and plate inside the car | |||
I do have the same problem. Even in my case the ford service centre had informed that 2 injectors and some plate is damaged and had demanded 100, 000 inr for repair. I bought my ford figo in 2013 and its driven only 49k. I took my car for repair of steering pulleys at harpreet ford, service centre. During the inspection of the vehicle the service engineer told me that the car engine is missing. I did not understand the actual problem but he told me that it had to do with the engine. He suggested to do the compression testing to check if the problem is with the engine or fuel injectors. After compression test dealership confirmed that the engine is faulty and need to open the engine to check the problem. And then the horror came. I was informed that the ford had not accepted to take the charges for engine repair and had blamed me for the damage. They said the diesel used is of bad quality. I had 1 more car running on diesel, one year older than this car and is driven in totality 95 k but no such problem with that car so far. Interestingly i use the same gas station for diesel filling in both cars. All the complaints above and referance i had for my own, it seems ford had a very bad quality assurance plan and bad quality check system. Also from the year of purchase of all the cars it seems the engine manufactured during that time were defective, more of latent defect in them. Was this information helpful? | |||
Ford India customer support has been notified about the posted complaint. | |||
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