Ford India — FORD classic Diesel Variant - engine spare not available

Address:

600061

My vehicle is FORD FIESTA CLASSIC -DIESEL -2011 MODEL VIN No :MAJBXXMRTBBS66059. All these years the vehicle was under FORD care.

Recently the vehicle oil sump got hit on a stone kept on the middle of the road leading to stoppage of oil circulation in the engine. No evidence of oil leak or spillage observed from the engine bottom. After 2 -3 kilometers of drive the engine got seized.

I am reaching out all the major DEALERS in Chennai and received a very shocking info that Ford has stopped the HALF ENGINE supply for this MODEL and only BABY PARTS are available. Their is no market news about this and we are standard on the road with a FORD product in hand.

The ultimate news is that even the HALF engine block which was supported till April 2017 is not available to the customers any more. The discussions with the dealer clearly shows that they literally have no clue how to assemble the engine using the BABY PARTS . For customers who are part of FORD this may be a hard lesson learnt. I do hope FORD will not leave their customers half way in the middle of the road a look for a market growth.

Lenin N.C
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