Ford India — Ford Ecosport

Address:	603204
Website:	www.india.ford.com

My Ecosport Automatic was serviced as per service schedule. However, I am getting following alert in the display panel "Engine Oil Change Due- Service Required"
I raised this complaint to Ford on 25th August.

Ford has since then exchanged number of communication asking for queries like dealer detail, my number, engine number etc.

After doing all these things I received a call from Bhavana Ford Turbhe with following resolution "Start the vehicle- press break and accelerator for five seconds". I asked him if this is as per standard operating procedure since the vehicle is automatic.

I asked him to send this procedure by email if he wants this to be done by the user.

I informed Ford about this and told them that I can take it to the service center but it shall not be treated as free service since the same is not due yet.

Ford has stopped responding since then.