Address: | Hyderabad, Andhra Pradesh, 500072 |
After driving for 21000 km in well in a year, one night at filling station the vehicle stopped (May 2017) while getting the tank filled. Neither tank was empty (Not in red zone as per display) nor engine was in running, after filling the tank to full the vehicle did not start. Addressing the issue to helpline at night 11:30 (23:30hrs) vehicle was towed (Less than a year old vehicle; regular services done in timely at their outlets). Next day i was handed over vehicle at night, since i had a professional engagement, i was not available. I picked up vehicle at night from service station. No information was given officially about the problem and rectification either from service team nor thereafter.
Therein after 2 -3 weeks of running i observed two faults - one while auto cut-off in filling station the as per tank display fuel is getting around 20% less in tank and other outside temperature display is showing error as it displayed temperature up to 51 deg c.
Having cited the problem to their authorized service station, they are trying to rectify the problem for past 2 months of 5 visits of mine wherein 3 days they kept the vehicle too but none to relief. Both the problems persists.
Service engineers are trying to just shoo away decently without either solving the problem nor having any committed approach to understand and resolve the issue.
It is mentally agonizing as i am not able to peacefully drive the vehicle in absence of faulty information. It is probable that other information like speed or rpm or other also may be erroneous as i am unable to cross check.
Please guide how to proceed for the issue. Was this information helpful? |
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