Ford India — Ford figo : servicing

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.noidaford.com

Hello Sir,

Detailed scenario of my Ford Service experince :

I have given my Ford Figo for service on 13th June 2016 in Noida Ford Sec -63, Noida.

A day before i personally went there to show the problem(Door Sound) to Mr. Ritesh, he agreed to it and said you have to drop your car for the problem.

Next day my car got picked from my home then all the problems started :

1. Mr. Ritesh(+91 - [protected]) called me around 11:00am and said " your car's ac is not working properly, should fix the problem" and i replied no thank you i'll manage

2.Same day Mr. Ritesh called around 5:00 pm in the evening and said "your V-belt is badly damaged" i told it's ok no problem i'll manage please deliver my car after fixing my initial problem(Door Sound).
he replied " No sir i cant deliver the car now you have to get this v-belt fixed or you can come and pick your car"
3.Then i have no option left other than replacement then he called again around 6:30 and said "sir you have problem with gear box" and i told him please figure out everything and tell the problem .
4.He said i'll give your car next day . i have no other option other than agreeing, Surprising early morning 10:00 am he called and said your car is ready for pickup.

(how can he fix the the car after 8:30pm and do the repair before 10:00am)

I have taken my car back without saying anything and payed Rs 9015/- for no reason and after two days my battery got wasted and my car has same initial door problem for which i have complaint for.

I highly recommend please do a check on Mr. ritesh i think he is involved in some kind of stealing/exchanging the parts in Noida Ford .

He exchanges the part of some other car with our car's part and takes bribe from other car's owner and provide them those part against the bribe and take payment of new parts from us

Please i am sure this would have happend with many people out there in noida.

Kindly check and solve this problem. and this is very serious

Please i want Ford to review my car again and fix all the problem.

Thanks
Ayushi Nath
[protected]