Ford India — Ford Figo spares

Address:

201011

Dear Sir,

We bought one Ford Figo Model car No UP14BS 6019 from you in the year 2012 in the name of my daughter Ms Tanvi jain. We have been getting it serviced through company owned service center only, Harpreet Ford Sector 63. We have spent around 2-3 lakhs on spares only in the last 4 years. The car has clocked only 80, 000 Km. We have requested them lot of times to look into the matter but they always ignored it. This goes against your adds in news paper abour profomance of your cars. We request you to look into the matter and give us the relief. we are a middle class family.
Regards
Parveen kumar jain.