Ford India — ford freestyle faulty airbags

Address:

690525

I bought a 2018 ford freestyle (Vin no-majgxxmtkgjm01138, reg no-kl23q9507) about 5 months ago and the car had crashed into a divider 4 days ago at 5:25 am and irrespective of the force of the crash the airbags did not deploy, i bought this car because if its 6 air bags thinking it would protect me and my family in case of a crash. But now the car has crashed and yet no airbags deployed, occupants were wearing seatbelts and it was not a minor crash, all o[censored]s were lucky to have escaped without any physical injuries, but my car has suffered some amount of damage, i am filing a case against your company for providing me with a product with such faulty airbags, i paid 8.05 lakhs for this vehicle and i expected it to be worth that money and now i dont feel it is safe, i wish to talk to any higher authority regarding this issue and i want an explanation as to why my airbags did not function as they should have in a crash.
Mob no -[protected]
Thank you!