Ford India — Gear box locked and not climbing on incline

Address:

Delhi

I bought my Ford Ecosport from Harpreet Ford Delhi and got the same registered in Delhi on 10 th June 2021. While my visit to Himachal Pradesh the vehicle failed to climb on incline and even after that gear box locked and I was not able to switch between the gears.

I raised this concern to the to which it did not check the vehicle and returned it within 3 hours without washing and correcting the issue instead of the fact it was first free check up at 1700 KM.

Also, till date the dealrship is holding my vehicle RC.

Request you to please arrange to fix the issue failing to which I will be forced to move to consumer court.