Ford India — gps navigation not working in ecosport

kakkar sanjeev

from New Delhi, Delhi

Feb 25, 2018

Address: Ghaziabad, Uttar Pradesh, 201001

I had purchased my car on may 2017, on the same day i feel some sound in my car which didn't effect on car performance but sound irritate me while driving, and now gps stop working i went to service center of ford at ghaziabad on 24/02/2018. Ithey checked my car and gave me time 2.00pm but unable to figure out my problem, and after 5.00 on that day they were unable to handover my car and said they will try to handover my car tomorrow. I call more than 5 times to know the status of my car. Till 4.00pm they did not handover my car. Now they said that your problem still not resolved we handover ur car trying to figure out later. I m very disappointed.

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Comments

KURIAN ANTONY

Sep 16, 2020

I’ve Ford freestyle titanium petrol 2018 model. When i started my navigation it showed message “path file does not exist”. Before giving the car for service i was using the gps, later i used it after 1-2 weeks after service and it started showing the above message. As i went to service centre they said the card got corrupted. When asked how it is possible because no one know how to open the card slot, they simple said you have to purchase the New card which will cost ₹9000. They not even put the card in laptop for checking weather it really got corrupt or not. Moreover its not my fault is software got corrupt. Its there fault and why should i pay for the same.