Ford India Complaints & Reviews

I purchased my Car (MH-11-CG-8928) since last 3 Years, till date I done my all services in Ford Services centers. initial 6 months no any sound in my car. but after 6 months i got sound in my car from bonnet, at the time of services i repeatedly told to manager but they are doing just wheel alignment, whether they are doing or not, i dont know.

5 to 6 months ago i did my car service surat, i told car complaints 3 days he kept...

I mailed previously about the issue of cheating on the policy for more than two years . After that they got mail to transfer the refund of policy to us but they still want the bank statement though we have already provided it earlier . And now even though they reply to calls, but don't give us proper statement/ answers to our queries.
They are simply ignoring us. We request you to solve this issue for us.

Suryabala ford. im really fed up with the service of suryabala general manager who sits in coimbatore head branch in time period of march 2021. he is very much rude and not even ready to sell car.

when me and my father whet to buy our new first car, we were expecting good service from showroom. bcas i always wanted to give such warm feel to my dad who works more then 15hrs per day as a lorry driver. but what happed there was totally different. sales persons are very friendly. but that manager i should say one rude worst hitler came and i asked for any offers. he suddenly told that if you are coming to buy car why you guys are expecting offers we are not selling vegetables. i guess you guys will understand how further discussion would be. yes i cant able to see my dads face. we went from there. then we approached another show room. but there i dont want to ask any offer still they gave me 50k worth of offers now im a happy ecosprot customer

We have Ford Figo 2010 Model. It has run only 42000 km till date. Recently it met with an accident in Gujarat and we took it to Service Centre at Surat (Kings Motor Pvt Limited). They changed so many parts including Head Lamps and we paid approx. 150000 for repairing of the car. But I observed that the Head Lamp is not working properly and Beam is totally out, that can not be adjusted. At present the vehicle is in Lucknow. Please guide us how can this problem be solved at Lucknow as this Head Beam is under warranty.

Request your intervention here, this is for the 3rd time i was facing issues with my FORD car, initially i faced issues with poor quality of tyres (occurred twice).
Now the issue is with window glass, glass broke itself while travelling, pictures attached for reference below is incident detailed explanation:
While I was travelling to my office in morning and suddenly I heard a glass blast sound happened while driving, I immediately...

Tn 82 v 0525, 1.5, year old figo painting got automatically peeling off and rusted, I complained to dealer, the reply from ford was idiotic. After asking about my job aspects, parking area & location of my house . Taking class about rusting, is this the way u treat the customer. I[censored] r giving me the explanation only then give me lab test report for the paint quality and the oxidation starting point or else i ll surely escalate this to consumer court
For contact
Richard
[protected]

Dears,
I leave my Ford Ecosport vehicle (TN18 T0298) General Service in Chennai Ford Service Center - Ambattur Yesterday (19-Mar). I said no complaints and only to do general service.
Generally, they use to call in 1hr and tell about the service plan & observations and intimate the approx cost and proceed.
But, yesterday they called at 4:30 pm and told that they did Service for 70000kms and changed engine oil etc. Also,...

I have a Ford Figo Titanium Petrol Vehicle from August 2019. After a year, my car battery automatic loss the energy and never to ignite. I had visited twice Parshv Ford, Chandrapur (MS) and once Sequal Ford, Nagpur (MS) but both of them unable to solve the problem. I am relay disappointing to buy a Ford Car. Yet Ford Workshop are unable to sort out the problem.
- Many times happens such issues
- Mob. no. [protected] Email- [protected]@gmail.com
from Saroj Juare
Vehicle number MH 32 AH 5954

Sir,
We bought Freestyle (titanium) GJ16CH6575 in October-2018 from bharuch branch, at that time we also applied for the policy through ford only we also paid 10428 Rs as the policy premium. The money was also debited from our account. After a year we came to know that they cancelled the policy instead of approving and also didn't refunded it . We contacted the manager of ford office bharuch he told us to give them cancelled cheque...

Dear sir,
I have purchased FORD FIGO TITANIUM PETROL on Oct 2019.
Current reading :14200
Services done : 2.

I have a very serious concern about the mileage of this vehicle as it is giving an average of 7 - 8 km/litre.Please look into the issue and do the needful ASAP.

Thanks
Rajendra Kumar
[protected].

Hi I'm vishnu from coimbatore. I booked Freestyle T+ diesel at suryabala ford coimbatore. Now he is saying I've to take insurance at dealer only to deliver the car. He's not delivering the car if I insure the vehicle at my choise. Please look in to the matter as insurance is my choise. I can insure it from any where. It's not compulsory to take insurance at dealer only. The manager is very arrogant and his behaviour towards the customers is unpleasant. People like this bring bad name to such a good company ford. A total of 45000rs he is chaging where as from other company with the same features I'm getting insurance for 30000 only
Please do the needful and help me to get my dream car.

I have received my car (ford ecosport-TN70L4264) on 27/02/2021.I have been complaing it to the staff incharge but he keeps on saying it's alright.I wasted four days giving the car taking it back in the same condition. I have paid huge amount for the repair of the parts but still facing some problems.My still facing problems with the car is as follows, 1)The cars shock absorbing problem has not been fixed yet, 2) When I am driving over 120 km, dashboard shows engine malfunction warning 3) when I brake the car arround 80km, the steering starts shaking, 4)there is also an vibration in steering wheel after driving the car for about half an hour . Please immediately look into these issue.Thank you

I had a minor accident where i had to change the front gate, ford services replaced the gate and got it repainted, i said i have i quality issues then they behaved worried then they repainted the gate but now even if i scrath the gate from my nail the paint can be removed, its still a new car less than 2 years butout of all 4 other doors my front driver gate looks odd one out.

Dealership, Service Center: Talera Ford Nigadi, Pune .
ECOSPORT 1.0 Petrol Titanium ICO904AA - MH12 NJ5798

I have given my car for repair because on instrument display board their was Engine warning lamp glowing, meaning their is something malfunction. same day they have serviced car & checked wiring but fault could not found, they made bill of Rs 17404.00 Dated 18.02, 21

They called another day to check...

Dear sir My name is A N Raaja i am here to complaint bad service from lakshmi ford service centrei am very passionate with ford cars from my childhood So decide and purchased a used Ford fiesta 2010 model TN23 BU 0006 from my friend of friend
When i purchased the car there is no any major issues no any unwanted smoke, no abnormal noise, So the vehicle haven’t seen any major problem, After i purchased the car i decide to service...

Dear Sir, I have had done my Ford Ecosport service done at Saraswati Ford Jalgaon Maharashtra on 2 October 2019.The required things asked to be done during service were not done and vice versa. When asked about it the dealer very arrogantly insulted us as if we were laymen and threatened us not to step again. There was no feedback asked from your side. We were totally shocked by his rude behavior. This is the only service station near Buldana Maharashtra. This time we had our service done at Bhavna Ford Mumbai and were really satisfied. Sir, being such a reputed company of yours we don't expect such nonsense behavior from a dealer. Kindly look into the same and try to teach him a lesson. I tried to connect with you but in vain. Thanks. Adv. Mrinal Sawle Buldana Maharashtra

I bought a Ford freestyle titanium looking at the online brochure which shows fog lamps and parcel tray as part of the accessory and when receiving my vehicle, this was not available. I contacted the dealer who mentioned they get the vehicle without these accesories and Ford no more provides these in this model. I complained to ford and no use, the response does not make sense.
Please read my mails on complaint no[protected].
My decision to buy the vehicle also depends on such factors and i have been cheated. Please let me know how I complain against Ford if this is not resolved

Dear Team,

My Name is Akshay Shetty and I own A ford Ecosport 2013 KA19 MD 6623, from past couple of months I am facing engine problem in my car. The oil consumption is on the higher side. The car has run more 1, 10, 000 kms uptil now. The service and all us upto date. I am spending a lot on daily bases for Oil. The consumption of so much oil by the engine alerts a major problem. Ford being a revered company I seek solution with utmost priority as you people promise customer like me the top quality service

Kindly peruse the above matter on priority basis and give me a proper solution. If it's delayed then I have to knock the door of consumer forum

Hi Team,
My car number DL9CAS1147, I have send it for service at pahwa automworld private limited on 26th Feb 2021, i have told them that I am facing a problem with horn which they promise me that they will change and another was clutch hardness, they told me that both things are absolute normal, we have done bleeding and all the that stuff, this car was send twice for the same problems but they are not agreeing on it...I have told them that if you want check the hardness u have go to market area to check the hardness but they refuse, and now I have come with new problem fuel guage meter I have fill the disel tank and now it's not showing the meter is reflecting 3 lines and it's not moving...team if this kind of service center ford is maintained I am sorry it's zero where mr Subash service advisor is zero.

I gave my vehicle to Harry Ford trivandrum, to claim after a bike hit my left rear tyre and bumper KL07cq6094, they changed the bumper and checked the left rear tyre and said nothing is wrong, after 6 months only that tyre got worned out and then I complained to ford, they asked me to take the car to nearest dealer kairali ford cheranellor, service manager Rakesh over there was very rude on top of that I explained everything to him and he...