Ford India — hell service and misbehavior of sales/ service person

Address:

Pithoragarh, Uttarakhand, 263139

Dear ford team,

It's very bad experienced with commitment towards services provided by your team. Its been already 2.6 years spent with ford family but the services provided by them are very harshed and bad. People are not able to rectify the issues related to vehicle and same issue happen again and again.
Now i feel i had done a big mistake in my life to take a option like ford.
Behavior of sales and service person is quite pathetic.
U people are here to create a big market in india but i[censored]r basics, etiquettes are not good as well as up to the mark then u are just doing blunder with the brand name ford.
Right now i have a latest issue with my car related to driver side door lock today, but problem not resolved by team members. I am waiting for the service person last 45 min and when he comes he told me that lock is not ok but practically it is locked by master key.
They all come without tool kit.
Are they came to see my face or came to give sympathy to me.
I just wait for last 4 hours but still right now car is on the road with door locking condition.
And sales/service team member mr. Abhi sharma from pal ford haldwani u. K just shown his misbehave with me.

What the hell these people are working in such a brand name. If these people are not able to satisfy the customer then i think that there is no need of them.